Frequently Asked Questions

Seeking clarity? Explore our comprehensive FAQs to find answers to common queries about Psychotherapy Unlimited. If you can't find what you're looking for, our team is ready to assist you.

Common Questions & Answers

How do I book a session?
Booking a session is simple! Visit our Contact Us page or log in to schedule directly from your dashboard.
What is your refund policy?
We offer full refunds if you're unsatisfied after using up to 2 hours of scheduled sessions. Please refer to our Refund Policy for complete details.
Can I schedule short sessions?
Absolutely! You can schedule sessions as short as 15 minutes or extend them up to 2 hours, depending on your needs.
Are my conversations stored?
No. We prioritize your privacy by not storing chat data. Once you close your browser, your conversation is permanently cleared.
Can I choose my therapist?
Yes! You can browse our therapist profiles and select the one that best meets your needs.
What payment methods do you accept?
We accept all major credit and debit cards. All payments are processed securely through trusted payment gateways.
How do I know if therapy is right for me?
Therapy can be beneficial for anyone looking to improve their mental health. Contact us for a free consultation to determine if it’s a good fit for you.
How quickly will I get a response?
Our therapists and support team typically respond within minutes during business hours.
Do you offer group sessions?
Yes, in addition to one-on-one sessions, we also offer group therapy sessions on a variety of topics.
Is my information secure?
Absolutely. We follow stringent privacy protocols and do not store chat histories, ensuring your information remains confidential.
Can I cancel or reschedule a session?
Yes, you can cancel or reschedule your session at any time through your account dashboard or by contacting our support team.
Do you offer any trial sessions?
Yes, we provide a free trial session for new users so you can experience our service risk-free before committing.
How do I join your therapist network?
If you're a licensed therapist interested in joining our team, please email for more information.
Can I switch therapists if I'm not satisfied?
Yes, if you feel that your current therapist isn't the right fit, you can switch to another professional at any time.
What should I prepare before my first session?
We recommend that you jot down any topics or concerns you'd like to discuss. Our therapists will also guide you through the process.

Still Can't Find Your Answer?

Our dedicated support team is ready to provide personalized assistance. Don't hesitate to reach out – we're here to help!

Contact Our Support Team

For immediate assistance, call us at (555) 123-4567